Last updated: October 15, 2026
About this notice
Ateafarm is an independent online store for cat-inspired rugs and seasonal mats. This notice concerns information provided through www.ateafarm.com and customer support. For privacy questions, email ateafarm@outlook.com.
Information you provide
When you contact us, we receive your email address, your message and any attachments you choose to send. To help with an order, we may ask for your order number, the name or email used for the purchase, and photographs relevant to the issue. Please do not email passwords, full payment-card numbers or unrelated sensitive information.
If you use an available checkout or account feature, the details requested on that form may include your name, email address, billing and delivery addresses, telephone number and order information. The information requested depends on the feature you use.
How information is used
Information supplied for an enquiry or order is used to respond to you, identify the relevant transaction, arrange available order support, and address delivery, return or refund requests. Delivery details are needed where a physical order is fulfilled. Please check the relevant product page and our Shipping Information and Refund and Returns Policy.
Cookies and website features
This website uses WordPress and WooCommerce. Shopping-cart, login and account features can use cookies to maintain a session and remember selections. Your browser settings let you manage cookies; blocking them can affect features such as the cart or login.
If you leave a comment or review, the submitted details may be displayed publicly. Please avoid including private contact or order information in public comments. WordPress comment features can also process technical information, such as an IP address and browser information, for spam detection.
Service providers and external websites
Operating the site and responding to messages involves the website hosting and email services used for those functions. Where an order requires delivery, relevant delivery details may be provided to the service handling fulfilment or transport. Information involved in a payment depends on the payment option actually available at checkout; this notice does not state that a particular payment provider is enabled.
Links to Etsy and other external websites take you to services with their own privacy notices. Embedded third-party content, where present, may use cookies or process information according to that provider’s notice. Information you provide directly on an external service is subject to that service’s practices.
Your information and requests
You can email ateafarm@outlook.com to ask about information associated with your enquiries or orders, request a correction, or request access or deletion where applicable. Include only the details needed to identify your request. We may need to verify the request before disclosing or changing personal information. Some records may need to be retained for transaction, dispute or legal purposes; contact us about the records and retention period relevant to your request.
Changes and contact
This notice may be updated as store features change. The date above identifies the latest revision. For questions about this notice, contact ateafarm@outlook.com.